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Winning Customer Love with WhatsApp

Winning Customer Love with WhatsApp

Submitted by • about 2 weeks ago

Over the past few years, we have seen conversational messaging become the most preferred medium for personal day-to-day communication. Based on this unparalleled reach, engagement, brand preference, and customer preference, it makes sense that brands use this channel to engage with customers as well, similar to how brands adopted social media as a channel to engage with consumers.

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Voted by vicky lin

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